Privacy Policy

1. Introduction

Complara ("we", "our", "us") respects your privacy. This policy explains how we collect, use, and protect your personal information when you use our service.

2. Information We Collect

Account information: Name, email address, and password when you register.

Organization data: Company name, team member details, and compliance checklist data you create within the Service.

Usage data: Browser type, device information, IP address, and pages visited. This is collected automatically to improve the Service.

Payment information: Payment details are processed by Stripe. We do not store your full credit card number.

3. How We Use Your Information

• To provide and maintain the Service
• To authenticate your identity and manage your account
• To process payments and subscriptions
• To send important service-related communications
• To improve the Service based on usage patterns
• To comply with legal obligations

4. Data Storage & Security

Your data is stored on secure, encrypted servers. We implement industry-standard security measures including HTTPS encryption, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure.

5. Data Sharing

We do not sell your personal data. We may share information with:

• Service providers: Third parties that help us operate the Service (e.g., hosting, payment processing)
• Legal requirements: When required by law, court order, or governmental request
• Business transfers: In connection with a merger, acquisition, or sale of assets

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Export your data in a portable format
• Withdraw consent for data processing
• Object to automated decision-making
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at privacy@complara.io.

7. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies. You can disable cookies in your browser settings, but some features may not work correctly.

8. Data Retention

We retain your data for as long as your account is active. After account deletion, we remove your personal data within 30 days, except where retention is required by law.

9. Children's Privacy

The Service is not intended for children under 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or in-app notification.

11. Contact

If you have questions about this privacy policy, contact us at privacy@complara.io.